Shipping & Returns
Shipping Policy
We offer free shipping on all orders over £65. We try our best to match the timelines that are expected for shipping; however, this is at the discretion of the courier. Returns are accepted up to 14 days after the initial purchase, for this to be accepted the goods must be returned in acceptable condition with clothing tags attached. If an item is returned outside of the 14-day window, we reserve the right to reject the return. If you have any questions regarding our shipping and return policy, please contact us at Help@Junoco.co.uk
Return & Exchange Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 14 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, place the item securely in its original packaging and All tags and labelling items attached, then mail your return to the following address:
Juno Clothing Limited
Attention: Returns
16 Bramah Road
Flat 20
London, SW9 6FJ
United Kingdom
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least five (5) days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.
EXCEPTIONS
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please Note
● Sale items are FINAL SALE and cannot be returned.
QUESTIONS
If you have any questions concerning our return policy, please contact us at: